If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. If IJ Scan Utility is not displayed on the Start screen, select the Search charm, then search for IJ Scan Utility.įrom the Start menu, select All Programs > Canon Utilities > IJ Scan Utility to start IJ Scan Utility. This displays the MAC addresses of the scanners that can be used over the network. to display the Scan-from-PC Settings screen. In the notification area of the taskbar, right-click the icon and select Settings. Select IJ Scan Utility on the Start screen to start IJ Scan Utility. Select the printer with IJ Network Scanner Selector EX before you scan over a network. If IJ Scan Utility is not displayed in the menu, click on the Search bar at the bottom of the screen and search for IJ Scan Utility. If you haven't already, complete the Network Scan Settingsto enable scanning over the network.įollow the steps below for your operating system.įrom the Start menu, select All apps > Canon Utilities > IJ Scan Utility. If you have more than one scanning device or have changed from a USB to a network connection, the network environment for IJ Scan Utility must be set up.
